Temporary Business Process Analyst
Position Description
Support and contribute to business process development, documentation, and improvement in the following areas:
· Development and rollout of the International Operations Program - Process Asset Library, with a particular focus on building and managing the repository process assets
· Business process and procedure development, documentation, and implementation by working with department subject matter experts (SMEs)
· Rollout of a standardized Business Process Management Framework
· Facilitate process improvement initiatives by working with Business Process Owners, SMEs, and department/division staff
· Programs, initiatives, and methods for continuous business process improvement
· International operations business process expert for future development and implementation of new systems and process improvements
· Preparation for regularly scheduled management reviews with PAL Stakeholder and Steering Committees through data analysis and drafting content as needed
· Supports change management and communications needs and activities for rollout of the Process Asset Library
· Training on Business Process Management framework and design/development of procedures and other documentation
Preferred Qualifications
· Demonstrated technical knowledge, experience, and aptitude in business process improvement and management systems
· Experience with business processes across multiple corporate functions (human resources, finance, procurement, information technology, etc.)
· Experience distilling problem definitions, models, and constraints from informal business requirements
· Experience drafting communication and training materials for the adoption of new business processes
· Intermediate to Advanced knowledge of Microsoft Office Applications, particularly with Microsoft Visio and SharePoint Online or other business process mapping tool
· Ability to communicate clearly and concisely orally and in writing, and to lead presentations, training, and meetings
· Ability to work effectively on a team and foster relationships across other departments
· Ability to support work across multiple time zones with international colleagues
· Extremely high attention to detail and problem-solving skills essential.
· Demonstrated ability to quickly master new tasks.
Minimum Qualifications
Bachelor’s degree + 2 years of experience