Account Manager – PA/NY Pennsylvania Residents preferred **Base pay Plus commission**
Position General Summary:
The Account Manager serves as a member of the FLVS sales team, managing existing customer accounts and seeking out new customers by focusing on relationship-building and consultative sales strategies. The Account Manager meets team and individual sales quotas, and proactively manages the complete sales cycle within their assigned territory, serving as the primary contact for their assigned and newly established accounts.
Essential Position Functions:
- Build and maintain client relationships by phone, face-to-face meetings, and through the use of Web 2.0 tools
- Lead consultative discussions with potential and existing clients; recommend products and services for virtual and blended implementation for schools, school districts, or other agencies within the assigned territory
- Document sales activities in FLVS systems
- Develop and execute sales and marketing plans under the guidance of the FLVS Global Services leadership team
- Design, plan, schedule, deliver, and manage sales related activities, including, but not limited to, course demonstrations, training sessions, and conference presentations
- Deliver sales proposals and presentations with confidence, influence and enthusiasm
- Assist in strategic planning and development of products and services based on client needs, market research, and internal knowledge-base
- Work cooperatively with other FLVS Global Services resources, including Business and Esolutions Specialists
- Develop sales strategies that attain yearly sales goals
- Meet professional obligations through efficient work habits such as, meeting deadlines, honoring schedules, coordinating resources and meetings in an effective and timely manner, and demonstrates respect for others
- All work responsibilities are subject to having performance goals and/or targets established
(These essential functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job related duties as required.)
Minimum Requirements:
Education/Licensure/Certification:
- Bachelor’s degree, preferably in education, business administration, or marketing
Experience:
- 3 years’ experience in sales, marketing, account management, course/product development, or education (preferably online instruction), or any relevant combination
- 2 years’ experience with PK-12 virtual school programs and systems, including learning management systems
- Experience with presentation design and delivery, including large group facilitation
- Experience engaged with PK-12 online courseware, preferred
- Experience utilizing Salesforce technology, preferred
Knowledge, abilities and skills:
- Knowledge of sales support and customer service and product/services market research
- Knowledge of the virtual education marketplace and distance learning content providers
- Knowledge of Microsoft Office Suite
- Excellent written and verbal communication skills
- Excellent interpersonal skills, including the conveyance of a dynamic, engaging and charismatic personality
- Excellent presentation skills, including the ability to speak to key decision-makers with confidence and influence
- Excellent research and organizational skills
- Demonstrated ability to build rapport and maintain professional relationships with customers and other key stakeholders
- Ability to work with and through people to establish goals, objectives, and action plans
- Ability to work independently, as well as oversee and facilitate large group projects
- Ability to effectively manage multiple projects and meet aggressive deadlines
- Ability to translate customer needs into solutions
- Ability to communicate effectively with diverse workgroups and key stakeholders, including executive-level management and Board of Trustees