Administrator in Training

Job Description

• Have at least two years’ experience in a management capacity, in the housing or health care services or personal care industries, or any combination thereof
• Show evidence of having completed an assisted living community administrator’s course or equivalent course acceptable to the Department of Health

• Hire, supervise, evaluate and ensure proper training of department head staff members who work at community. Hold department heads accountable for meeting resident service goals and department compliance with regulations and company policies and procedures.
• Operate community within budgetary guidelines and hold department heads accountable for operating their prospective departments within budgetary guidelines.
• Ensure department heads recruit, hire, train and maintain adequate, capable staff to meet needs in each department.
• Ensure residents’ needs are appropriately met by staff members in all departments.
• Operate community in accordance with applicable laws and regulatory guidelines and established policies and procedures and set up a system to make sure all staff members comply with the same.
• Ensure fair and consistent disciplinary measures are administered at the community in accordance with law and policies and procedures.
• Develop and implement an effective marketing plan in coordination with Management Company and authorized consultants designed to maximize census.
• Implement sound, ethical business plans that result in maximum return on investment and community profitability.
• Oversee proper maintenance of building, grounds and equipment to ensure resident and staff safety.
• Supervise admission process to ensure resident move-ins are appropriate and done in accordance with regulations and established policies and procedures.
• Oversee and track effectiveness of care department in meeting resident needs and proper response to and documentation of emergencies/incidents.
• Oversee the prompt and accurate submission of all required reports and paperwork required by Management Company, regulatory officials or outside agencies.
• Communicate effectively with residents, resident family members and representatives, staff members, outside vendors, owners and Management Company representatives to maintain positive relationships and a positive image of the community throughout the larger community.
• Be accountable for providing training for all community staff in provision of services and principles of assisted living.

• Knowledgeable about state and federal regulations that govern community operations
• Strong leadership and supervisory skills
• Ability to speak, read and write English fluently
• Excellent written and oral communication skills
• Must possess good judgment with excellent problem identification and resolution skills
• Self-motivated and well organized
• Good references
• Ability to meet all training criteria as established by regulation and maintain continuing education requirements
• Professional in appearance and work habits
• Ability to develop and adhere to budgets with previous budgeting experience preferred
• Excellent marketing skills
• Ability to effectively teach and make oral presentations to individuals and groups
• Ability to relate to and effectively work with senior citizens
• Genuine interest in the needs of residents served
• Must meet all requirements established in Employee Handbook, Operating Policies and Procedures Manual and regulatory requirements that pertain to employees in an assisted living setting
• Must have desire and ability to achieve community profit
• Ability to remain calm and tactful in stressful situations
• Physical requirements of position: frequent standing/walking/bending/stooping, occasional reaching above shoulders, lifting and sitting. In addition, must be free of communicable disease and meet community policies and procedures regarding necessary physical health.
• Ensure that accounts receivable are maintained within established standards and that all cash, resident trust accounts and other monies are handled appropriately and ethically within established policies and procedures.
• Maintain accountability for and ensure appropriate follow-through of all incidents in accordance with federal state requirements when such incidents arise.
• Notify Management Company promptly of incidents and other problems incurred at community.
• Set a positive model for employees through ethical self-conduct, fair treatment of staff, maintaining professional manner and dress and providing exceptional treatment of residents.
• Ensure that all community assets, equipment and manuals are properly maintained and accounted for.
• Ensure employee work safety program is implemented and maintained. Enforce prompt employee accident reporting and treatment when on the job injuries occur.
• Set up consistent employee review process and ensure that department heads consistently conduct performance appraisals on their prospective staff members.
• Hold regular department head meetings and all staff meetings to ensure employees receive pertinent and timely information regarding community matters.
• Take prompt action regarding all incidents that occur in accordance with regulations and established policies and procedures.
• Maintain ultimate accountability for community performance and staff actions.
• Other duties as assigned by supervisor.